Contact
Thirty minutes. No pitch deck.
Bring the process that's costing you the most: the one people complain about, or the one that quietly eats a person's week. That conversation is usually enough to tell whether there's a real case here.
Send a message
Tell me what you're dealing with.
The more specific, the more useful the first call. Rough numbers are fine. Nobody expects you to have measured it yet.
What happens next
- A reply within one business day. From me, not an autoresponder sequence.
- A 30-minute call. You describe the process; I ask about volume, exceptions, systems, and who owns it today.
- A straight answer. Either a scoped proposal with a number, or a recommendation to do something else, including nothing.