AI & automation studio ยท North Texas

AI agents that still work on day 400.

Most AI projects look great in the demo and quietly die three months later. AIGenic designs, builds, and operates AI agents and automation for small and midsize companies, with the baseline measurement, governance, and support model that keeps them running long after the pilot.

25+ years
Enterprise technology, automation, and program leadership
$7.8M
Annual savings and business value from the automation program I built and ran
Up to 60%
Processing-time reduction delivered on automated workflows
4 systems live
Multi-agent platforms designed, built, and running in production right now

The problem

Nobody has a demo problem. They have a day-90 problem.

Three failure modes account for most of the AI and automation work that gets written off. All three are avoidable, and none of them are technical.

The pilot proved nothing

Demos run on clean data and the happy path. Production runs on the exception. If nobody measured the process before you started, there is no honest way to say whether the thing worked. Cycle time, error rate, cost per transaction, hours consumed: without those numbers you have an opinion, not a result.

Nobody owns it on Monday

The build team leaves. A vendor changes a screen, a policy changes, a form gets a new field. There is no runbook, no monitoring, no named owner. Confidence erodes, someone quietly goes back to the spreadsheet, and the automation becomes shelfware nobody wants to admit to.

It was never a business case

"We need AI" is not an objective. Reducing quote turnaround from three days to four hours is. Without a number attached to the outcome, the project has no way to prove its value and no defense the first time budget gets tight.

How an engagement runs

Measure first. Build second. Hand it over properly.

Every engagement starts with a number and ends with documentation you could give to another engineer. The middle part is the easy part.

01

Assess & baseline

We map the process as it actually runs, including the workarounds nobody documented, then measure it. Volume, cycle time, error rate, touch time, cost. That number is what everything after gets judged against.

02

Design & business case

Target-state design, the integration and data dependencies, controls and review points, and a cost/benefit model with the assumptions written down where you can argue with them.

03

Build & prove

Built in increments against real data and real exceptions. Proven in a controlled run beside the current process, so the go/no-go decision rests on evidence rather than enthusiasm.

04

Deploy, operate, hand over

Monitoring, runbooks, named owners, and a documented handover. You get source, configuration, prompts, and architecture. Enough for anyone competent to pick it up without calling us.

Why AIGenic

Plenty of people can build an agent. Fewer have had to run one for a business.

The hard part was never the model. It's the exception queue, the access review, the person whose job just changed, and the question of who gets paged at 6am.

  • I ship, and you can inspect the work. Four multi-agent systems in production right now: feasibility modeling, signal-driven targeting, compliance documentation, and a governed evidence corpus. The architecture of each one is published, not gestured at.
  • Twenty-five years on the operating side. Systems and network engineering, infrastructure, security, and enterprise program management across insurance, healthcare, financial services, and telecom, all before any of this was called agentic. Earlier programs delivered $100M+ in cost reduction. The failure modes are familiar because I've owned them.
  • Automation programs, not one-off bots. Founded and ran a national carrier's Automation Center of Excellence: intake, prioritization, governance, build standards, compliance, and value reporting. It delivered $7.8M in annual savings and business value.
  • Senior attention, not a bench. You work directly with the person doing the analysis and the build. Nothing gets handed to a junior after the sales call, because there is no sales call.
  • Vendor-neutral by design. No reseller margin, no license quota, no reason to recommend a platform you don't need. Sometimes the right answer costs $40 a month.
  • Sized for your company. Enterprise discipline scaled down honestly. The controls that matter at 40 people, not a governance framework that needs a governance framework.

Who this is for

Companies with real process pain and no AI department.

A good fit

  • 10 to 500 employees, with high-volume manual work someone is quietly drowning in
  • Professional services, manufacturing, distribution, healthcare admin, financial services, logistics
  • A leader who can name the process and approve the change
  • Willing to be measured, before and after

Probably not a fit

  • Looking for a demo to show the board rather than a system to run
  • Wants a model trained from scratch, or research rather than delivery
  • No one internally who can own the process after handover
  • The real problem is the process itself, and nobody wants to change it

Start with the assessment, not the build.

Thirty minutes, no pitch. Describe the process that's costing you the most and I'll tell you whether automation is the right answer, including when it isn't.